Sony Ericsson Satio sales suspended in UK due to software bugs

An article by bapagoh    4 Comments

Here is another bad news for Sony Ericsson, their Satio sales in UK is suspended by the 2 largest mobile phone retailers in UK, Carphone Warehouse and Phones 4U after a high number of customer returns and complaints.  A “software glitch” reportedly causes Sony Ericsson’s flagship device to power down when users try to access certain applications — unfortunately, the issue can’t be patched via an over-the-air update.  However, Sony Ericsson spokesman is saying they are working hard to address the issue.

The 2 retailers have started to offer their customers to exchange the Satio to other phones.  Adding to the “already bad” company’s sales performance and financial issues, the company could be facing an “unexpected” sales figures during Christmas season.  Sony Ericsson was hoping this 12 megapixels camera phone powered by Symbian will generate sales for the company before their Android based Xperia X10 hit the market next year.

Well, before you consider to buy a Satio, you might want to consider this piece of news.  Hmmm, my boss just got a Satio and I wonder whether he is facing the same issue.

[via timesonline]

(Update 2 Dec 2009) Apperantly Sony Ericsson has released a new firmware for Satio, but sales of the phone from Carphone and Phone 4U has not been resumed yet.

(Update 9 Dec 2009) It is reported that the Satio is back on sale in UK.  If you are waiting for it, it is over now.